Staff access
Sign in to the workspace that runs Persimmon support.
Authorized staff members sign in with an existing internal account and can use optional MFA to reach the private queue. Magic-link fallback remains available when an operator needs a one-time recovery path.
Password login for pre-provisioned staff accounts.
Email verification remains required before the workspace unlocks.
Optional authenticator MFA once the session is verified.
Tenant-scoped ticket and reporting access inside the app shell.
Magic-link fallback is still available for recovery on existing accounts.
Authorized staff only
Use your existing employee access
Use an authorized internal email. New accounts are provisioned internally, not from this public route.
Employee login
Use your email and password to enter the support workspace.